Friday, August 17, 2007

If I get on my phone too, can we communicate better?

I am (unfortunately) in a customer service industry right now. Nothing irks me more than someone walking up to my counter, expecting me to help them, often by the powers of mind-reading that apparently is part of my job description, and they are on their em-effing cell phone. I pretty much try to ignore them as long as possible.
And the worst, THE WORST, is when they make a call while I am in the middle of helping them. Butt-heads.
Someday I'm gonna snap. Some lucky customer with poor phone ettiquette is going to have to get their phone surgically removed because I am going to jam it so far up their...
I mean it.

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